TERMS & CONDITIONS

TERMS & CONDITIONS

Last Updated: September 2026

Welcome to Freixo. By using our website, contacting us, requesting a quotation, or placing an order with us, you agree to the following terms and conditions.


1. About Freixo

Freixo Wholesale & Retail Trading W.L.L. is a Qatar-based wholesale and retail trading company supplying products for households, businesses and projects.

2. Products & Availability

We aim to keep product information, descriptions and availability as accurate as possible. However, product availability, specifications, packaging and brands may vary depending on stock and supplier availability. For products supplied on request, availability and specifications will be confirmed before proceeding with the order.

3. Prices & Quotations

Prices may vary depending on quantity, product specification, supplier pricing and market conditions. Any quotation provided by Freixo will be subject to the terms, validity period and conditions stated in that quotation. A quotation does not constitute a confirmed order until it is accepted and confirmed by Freixo.

4. Orders

Orders are confirmed only after the required product details, quantities, delivery information and other applicable terms have been agreed. For customized, specially sourced or bulk orders, additional confirmation or advance payment may be required before processing.

5. Delivery

Delivery is subject to order size, location, route availability and delivery arrangements. Scheduled deliveries may be organized according to planned delivery routes. Urgent or out-of-route deliveries may be subject to additional charges. Estimated delivery times may vary depending on product availability and delivery conditions.

6. Product Inspection

Customers are requested to check their order upon delivery or collection and notify Freixo of any visible issue, shortage or incorrect item as soon as possible.

7. Returns & Exchanges

Returns or exchanges are subject to Freixo's Return & Refund Policy and may vary depending on the product type, condition and reason for return. Customized, specially sourced or opened products may not be eligible for return unless otherwise agreed.

8. Website Information

We make reasonable efforts to ensure that the information on our website is accurate and up to date. However, images, product descriptions, availability and other information may change without prior notice.

9. Website Use

The content of this website is provided for general information about Freixo and its products and services. Users should not misuse, reproduce or distribute website content without appropriate permission.

10. Changes to These Terms

Freixo reserves the right to update these Terms & Conditions when necessary. The latest version will be published on this page.

11. Contact Us

For questions regarding these Terms & Conditions, orders or other matters, please contact us:

Freixo Wholesale & Retail Trading W.L.L.
📍 Ezdan Al Janoub Garden 2, Al Wukair, Qatar
📞 +974 5569 1480
✉️ info@freixoqa.com